Privacy Policy
Privacy, Confidentiality & Website Use Policy
Thrush & Son®, LLC respects the privacy of homeowners, customers, and visitors who interact with our website. This policy explains how information may be collected, used, protected, and governed, along with important disclosures regarding confidentiality, communications, website use, and intellectual property.
Information We May Collect
We may collect personal information you voluntarily provide, including your name, address, phone number, email address, project details, service interests, photos, documents, and appointment information. We may also collect non-personal data such as browser type, IP address, device information, and website interaction behavior.
How We Use Information
Information submitted through our website may be used to respond to inquiries, schedule appointments, prepare estimates, provide services, improve website performance, support marketing efforts, and maintain internal business records.
SMS, Phone & Email Communication Consent
By submitting your contact information, you authorize Thrush & Son®, LLC to contact you by phone, email, or text message regarding your inquiry, project, estimate, appointment, or related services. Message and data rates may apply. Message frequency may vary. Consent to receive marketing communications is not required as a condition of purchase. You may opt out at any time by replying STOP to text messages or using unsubscribe options in email communications.
Third-Party Tools & Services
Our website may use third-party services including analytics tools, CRM systems, advertising platforms, scheduling tools, financing providers, and embedded media. These third parties may collect or process information according to their own policies. Thrush & Son®, LLC is not responsible for third-party privacy practices.
Confidentiality & NDA Disclaimer
Submitting information through this website does not create a confidential or non-disclosure agreement. Do not submit sensitive or proprietary information unless a written agreement has been executed. Any information submitted prior to a signed agreement may be used for evaluation, communication, and standard business operations.
Estimates, Pricing & Project Information
All information on this website is for general informational purposes only and does not constitute a binding estimate or contract. Pricing, timelines, and project details are subject to change based on inspection, materials, labor, and final written agreements.
Financing & Insurance Disclaimer
Financing options are subject to approval by third-party lenders. Thrush & Son®, LLC does not guarantee financing terms or approval. We are not an insurance provider or public adjuster and do not determine claim outcomes or coverage decisions.
Security & Data Protection
We take reasonable steps to protect submitted information; however, no method of transmission is completely secure. By using this website, you acknowledge the inherent risks of online communication.
For additional information on data privacy best practices, you may review resources from the Federal Trade Commission (FTC) and National Institute of Standards and Technology (NIST).
Website Use & Accuracy
All website content is provided for informational purposes only. Thrush & Son®, LLC does not guarantee completeness, accuracy, or availability of content and reserves the right to update or modify information at any time.
Intellectual Property & Content Protection
All content on this website—including images, logos, graphics, text, videos, and design elements—is owned by Thrush & Son®, LLC or used under proper licensing. Unauthorized use, reproduction, or distribution is strictly prohibited.
Certain materials may be owned by manufacturers or third parties and used with permission. All trademarks and content remain the property of their respective owners.
Limitation of Liability
Thrush & Son®, LLC is not liable for any damages arising from use of this website, reliance on its content, or interactions with third-party services.
External Links
This website may contain links to third-party websites. Thrush & Son®, LLC is not responsible for the content or practices of those sites.
Policy Updates
We may update this policy at any time. Continued use of the website constitutes acceptance of any changes.
Accessibility Statement
Thrush & Son®, LLC is committed to making our website accessible and usable for all visitors, including individuals with disabilities. We strive to follow generally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG), to improve the user experience for everyone.
We are continuously working to enhance accessibility by improving navigation, readability, compatibility with assistive technologies, and overall usability across our website.
If you experience any difficulty accessing content, features, or functionality on this website, please contact us directly so we can assist you and work to address the issue.
To learn more about our services and how we protect your home and investment, visit our roofing services, financing options, or explore our home improvement blog.
Thrush & Son®, LLC
115 Jefferson St. PO Box 346
Brookville, OH 45309
Phone: (937) 833-5136
By submitting a form on this website, you agree to be contacted by Thrush & Son®, LLC via phone, email, or text message regarding your inquiry, services, or promotions. Message and data rates may apply. Reply STOP to opt out.
